Frequently Asked Questions – General FAQ

About DISH Network

What is Dish Network?

DISH Network is a satellite television provider that offers satellite television service to the continental United States. Limited service is available in Alaska, Hawaii, and Puerto Rico.
 

How does a satellite dish work?

Satellite dishes receive signals from satellites that orbit the Earth. Television stations on the ground transmit signals, or uplinks to a satellite as it is in orbit. All of these incoming signals are then combined to form one downlink signal that is sent to your satellite dish. This signal is transmitted by a cable that links your satellite dish to your receiver, where it is finally decoded and shown on your television screen as a picture.

What is the difference between satellite TV and cable TV?

The primary difference between satellite TV and cable TV is that cable is predominantly a terrestrial service. This means that you need cable lines that run to your home in order to receive a cable signal. These lines have not been run to all areas of the country. Thankfully, satellite TV does not depend on lines to get a signal to your home. Since you only need a satellite dish to receive a signal, you can get satellite TV just about anywhere!
 

Why should I switch from cable to DISH Network?

DISH Network gives you the best TV for less. No one can offer you as many HD channels as DISH Network! Also, local channels are available nationwide, so you can see the news and information from your hometown. When you want to save more, you should switch to DISH Network!
 

How does DISH Network compare to DirecTV?

DISH Network has DirecTV trumped in four main areas: equipment, HD, local channels and customer service. DISH Network offers equipment that is on the cutting edge of technology – including Sling Technology that allows you to watch your TV from your computer or mobile device. No other television provider can offer you as many HD channels as DISH Network ncluding DirecTV! Unlike DirecTV, DISH Network offers local channels to 100% of the United States, so you will always be able to get local channels when you sign up for DISH Network. Finally, no one can offer you the satisfaction of superior customer service quite like DISH Network. From installation to day-to-day operations, no one can offer you the customer experience that DISH Network does!

Does DISH Network offer emails or updates about changes in services?

As a DISH Network customer, you have the option of providing an email address at sign-up through which DISH Network can contact you about your account, DISH Network services, and special offers. You will be able to change this address as well as some of the options associated with the information that DISH Network sends you.
 

How do I contact DISH Network directly?

DISH Network can be reached in a few ways. By phone, you can contact DISH Network at 1-251-580-0160. You can reach them on the internet at www.dish.com.
 

Satellite vs. Cable

What is the difference between satellite TV and cable TV?

The primary difference between satellite TV and cable TV is that cable is predominantly a terrestrial service. This means that you need cable lines that run to your home in order to receive a cable signal. These lines have not been run to all areas of the country. Thankfully, satellite TV does not depend on lines to get a signal to your home. Since you only need a satellite dish to receive a signal, you can get satellite TV just about anywhere!
 

Why should I switch from cable to Satellite TV?

Satellite TV gives you the best TV for less. No one can offer you as many HD channels as DISH Network! Also, local channels are available nationwide, so you can see the news and information from your hometown. When you want to save more, you should switch to DISH Network or DirecTV today!
 

About SkyView Services

What is SkyView Services?

SkyView Services is a  DISH Network and DirecTV authorized retailer located in Bay Minette, AL. We strive to provide the best customer service in the industry, matching individual customers to the packages that best suit their needs. This extra effort differentiates the team at SkyView Services from the competition. There are plenty of companies who will sell you Satellite TV, but few will work as hard as SkyView Services to ensure your satisfaction. Give us a call at 1-251-580-0160 and let us help you find the Satellite TV package that's best for you!
 

Why should I buy from SkyView Services instead of directly from DISH Network?

While we offer the same packages at the same prices as DISH Network, it is our dedication to offering you the best customer service in the industry that really sets us apart. The team at SkyView Services will help you find the DISH Network package that suits your needs and provides you with the best rate. We use special tools that no one else has to help you get your DISH Network service installed as quickly as possible so that you may enjoy your satellite television as soon as possible. We're real people and we are really helpful!
 

How does SkyView Services compare to other DISH Network retailers?

SkyView Services is staffed by real people who are really helpful. We will provide you with support and assistance that goes beyond simply signing up for DISH Network. We're here to answer your questions, give you vital information, and make sure you absolutely love your DISH Network service!
 

How do I contact SkyView Services?

You can reach SkyView Services by phone at 1-251-580-0160 or by email at sales@skyviewservices.com
 

Availability

Do I have to meet any residential/demographic requirements to get DISH Network?

You will have to reside in a residence within the continental United States to get DISH Network from SkyView Services. We are currently unable to sign up new customers in Alaska, Hawaii, and Puerto Rico; however, limited service is available in those areas directly through DISH Network or local authorized retailers.
 

Is DISH Network available in Puerto Rico, Hawaii, or Alaska?

Yes. However, you will have to contact DISH Network or a local authorized retailer in those areas to sign up. At this time, SkyView Services cannot process new accounts from these locations.
 

Moving

What happens to my DISH Network account if I move?

Your DISH Network service will move with you! You can take your service with you when you move by contacting DISH Network's DishMOVER service. If it's a local move in our area, contact us at 1-251-580-0160. If you are moving out of our area, call 1-888-557-9569 to arrange for installation of a new satellite dish at your new address. You will, however, be responsible for bringing your receivers and remotes with you when you move.

Internet

Does DISH Network offer internet services?

Yes. DISH Network does offer its own internet service (Wild Blue) via satellite. SkyView Services is currently partnered with Wildblue, Exede, and Hughesnet Satellite Internet. Call 1-251-580-0160 today to find out how much you can save on a combination of DISH Network with internet service!

Current Customers

Does DISH Network offer emails or updates about changes in services?

As a DISH Network customer, you have the option of providing an email address at sign-up through which DISH Network can contact you about your account, DISH Network services, and special offers. You will be able to change this address as well as some of the options associated with the information that DISH Network sends you.
 

Can current customers take advantage of promotions for new customers?

Yes.. To discuss possible upgrades to your DISH Network account, you can contact SkyView Services directly at 1-251-580-0160.
 

Do you offer special promotions specifically for current customers?

Yes. Any promotions that are available to eligible current customers are offered directly through DISH Network. Current DISH Network customers looking to discuss promotions that may apply to their current service should call us at 1-251-580-0160 to learn what promotions are currently available.
 

Other/Contact

Does DISH Network offer emails or updates about changes in services?

As a DISH Network customer, you have the option of providing an email address at sign-up through which DISH Network can contact you about your account, DISH Network services, and special offers. You will be able to change this address as well as some of the options associated with the information that DISH Network sends you.
 

Do you have a retail store?

No. We are located in Bay Minette, AL, but we do not have a retail store that can process orders in person. You can reach us instead by phone at 1-251-580-0160.

How do I contact SkyView Services?

You can reach SkyView Services by phone at 1-251-580-0160 or by email at sales@skyviewservices.com.
 

How do I contact DISH Network directly?

DISH Network can be reached in a few ways. By phone, you can contact DISH Network at 1-800-333-3474. By email, they can be reached using this form. You can conduct a live chat with DISH Network representatives here.